The HotSpots Merchant Service Program provides business owners with the opportunity to more effectively promote their products or services. Merchants create highly engaging special offers and feedback invitations using text, images, audio tracks, and videos for a monthly fee. Consumers are then able to view and use the special offers at the selected location. This will provide incentive for Consumers to visit businesses more often and increase business for Merchants with more engaged and loyal customers.
These promotions created by Merchants will be available for users to view when on the app. As part of the Merchant Service subscription, businesses can post an unlimited number of promotional messages. For example, a barista at a coffee shop could record a video showing a new drink they have made for customers. This will not only help give attention to the barista but also increase brand loyalty between the customer and Merchant.
A promotional message created by Merchants could be “Most Popular Today”. This would be a notification on items that are most popular at a Merchant’s location to encourage customers to visit and see what the rave is about for these items. An image created by Merchants could be “Today’s Special” with the special offer displayed on it. This is a great way to advertise a deal for consumers to take part in. An audio message could be a “Mystery Special Offer” where only those who listen receive the special offer by Merchants. This would encourage users to check up on the messages in the app directed towards them in order to not miss out on an offer. This in turn benefits both HotSpots and the Merchants. These are just a few examples of great ways that Merchants can attract loyal customers through our Merchant Service Program.
An important future feature is the ability for users to give feedback to Merchants on the business in general or specific items or promotions. Merchants will be able to respond and engage with consumers through the app. Such interactions can be anonymous without having to share identities. This can keep the focus on building a strong affinity for the business and a way for Merchants to improve their products or services and promotions thereof. Consumers will know that they can rely on the Merchant for their needs and concerns and the Merchant will know that the customer cares about their product or service.
Our Merchant Service Program is very accommodating to Merchants and their needs. We will address any Merchant issues by solving problems with our service in a timely and eager manner. Merchant success is the highest priority of the Merchant Service Program.
Interested in participating in our Merchant Service Program? Contact us at merchants@sizzlescene.com for more information!